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Thursday, August 14, 2008

Ahh memories...

While I worked at the Nordstrom Espresso Bar, and not Starbucks, it is my belief that they are all virtually the same: the same neurotic caffeine-addicted customers wanting their daily fix at the same time every morning at the same hectic pace and the same rush at the same time every morning. A friend of mine works at Starbucks and posted this in her blog:

"We have a long line out the door, 2 people on bar, 2 people (including me) on register, and one person in the lobby getting everyone's order. We're all huring getting people in and out with our legendaryyy service when I get this guy:


[My Friend]147xxxx:
Hi, what did you order?
Cell phoned jerk:
Yeah, well that's what I reported to Grady... yeah, exactly...
147xxxx:
Excuse me, sir?
Cell phoned jerk:
at around 8 or 9 I asked- ...yes... no, no, I agree wholeheartedly on tha- ... right,
147xxxx:
Sir, I have to know what you ordered to ring you up
Cell phoned jerk:
Yeah... haha oh of course
147xxxx:
SIR
Cell phoned jerk:
Well, I think she faxed it around 10
147xxxx:
(to another partner) DO YOU KNOW WHAT HE ORDERED?
13xxxxx:
I don't remember...
Cell phoned jerk:
right...ha... At starbucks. STARBUCKS
147xxxx:
...if you want something you have to tell me what you ordered or get out of line.
Cell phoned jerk:
grande cappuccino

He tossed a $20 at the counter while continuing his phone conversation, and I slammed the change down on the counter and wanted to shove that god damn phone in his mouth. When there isn't a line and I get customers like this I usually try to take my sweet time in punching in their ordering and getting their change. We should have someone not affiliated with the company stand outside and kick them in the groin after they leave. Eh, just a thought."

I know EXACTLY how she feels!!

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